Terms & Conditions

​

📜 Terms and Conditions – Pure Heaven Water Purifier

1. Introduction

Welcome to Pure Heaven Water Purifier. By accessing or using our website, services, or contacting us via phone, WhatsApp, or email, you agree to the following terms and conditions. These govern your relationship with Pure Heaven and ensure transparency in all interactions.

2. Services Offered

We provide water purifier sales, installation, maintenance, and technician support across Chennai, including Ambattur, Mogappair, Anna Nagar, and surrounding zones. Product capacities range from 25 LPH to 1000 LPH, tailored for homes, schools, hostels, and factories.

3. Pricing & Quotations

All prices are subject to change based on product specifications, installation requirements, and service location. Quotations provided via WhatsApp or phone are valid for 7 days unless otherwise stated.

4. Installation & Warranty

Installations are carried out by certified technicians. Warranty terms vary by product and will be clearly communicated at the time of purchase. Warranty does not cover damage due to misuse, unauthorized repairs, or external factors.

5. Service & AMC

Annual Maintenance Contracts (AMC) are optional and cover routine servicing. Emergency service is available in select zones. Response times may vary based on technician availability and location.

6. Customer Responsibilities

Customers must ensure access to the installation site and provide accurate information during booking. Any delays or rescheduling must be communicated at least 24 hours in advance.

7. Privacy & Data Use

We respect your privacy. Contact details shared via WhatsApp, phone, or website forms are used solely for service coordination and updates. For more details, refer to our [Privacy Policy].

8. Limitation of Liability

Pure Heaven is not liable for indirect damages, loss of business, or health issues arising from the misuse or delayed servicing of water purifiers.

9. Dispute Resolution

Any disputes will be handled amicably. If unresolved, they will fall under the jurisdiction of the Chennai courts.

Let me know if you'd like to add a refund policy, WhatsApp opt-in clause, or tailor this for your Google Business profile. I can also help format this for your website footer or service page.